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Who Are We? 

Pets Downtown is the only pet care provider that specializes in servicing residents and pets of downtown apartments and condos. By servicing only downtown residents, we are able to offer you the lowest dog walking and pet sitting rates. Why? All other dog walking providers spend a great deal of time and money driving across the whole city, and raise their prices to compensate for those costs. We are able eliminate those costs completely so that you're able to save money.

We make it a priority to match the same downtown luxury lifestyle with our dog walks and we are committed to showing you your pet is in good hands. 

Who We Service (please read)...

Due to high demand, we are only servicing pets in downtown Austin apartment complexes and condos, as well as hotels within the 78701 area codes. To be considered for an exception, please e-mail contact@petsdowntown.com, and we will contact you within one business day. 

Quickest Booking, Guaranteed

It can take hours or days to hear back from a dog walker or pet sitter. You can book yourself by seeing live availability with our integrated booking software.

Please note: All new customers must first complete a new customer contract prior to self-booking. 

How to Book

1) Complete a new customer contract

2) Schedule a new-customer consultation by booking here

3) Book yourself in whenever there is availability. 

Receive an Update

After services are rendered, you will receive an update straight to your phone or e-mail, unless you opt out of this option. 

Payments

All payments are processed securely through Stripe. You can choose to pay for services at the time of booking, or after the completion of services (subject to change). To reserve your guaranteed appointment, you must have a credit card on file.

Feeding Surcharge: A $1 surcharge/ visit  will be added if your pet requires special feedings or medication administration. 

Holiday Surcharge: A Holiday Surcharge am $8 holiday surcharge will be incurred to walks booked on Christmas Eve, Christmas Day, New Years Eve, New Years Day, Easter Day, Fourth of July, Labor Day, and Thanksgiving Day. 

 

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Cancellation

All walks and pet services require a 24 hour cancellation notice, or you will be charged 50% for your services booked. 

 

Rainey St. Referral Program (+ The Shore) 

At Pets Downtown, we like to make it Rain(ey). That's why we're offering an additional free 15-minute walk to all residents of SkyHouse, Millennium, Windsor, Milago, and The Shore. 

TO GET YOUR FREE WALK, THE FOLLOWING MUST BE COMPLETED: 

1) You must have scheduled and completed at least one walk with Pets Downtown. In other words, you cannot refer a friend unless you have first tried us out. 

2) Your referral must include your name when filling out the submission form below. 

3) Your referral must be also be a resident of your same building. 

4)  The first scheduled walk of your referral must be completed. 

Note: Only one referral allowed per customer. 

Headquarters

Rainey Street District / Austin, TX, 78701